Returns

Simple, Thoughtful, Hassle-Free.

We want you to feel confident in every THIRA purchase. If your order isn’t right for you, we’re here to help.

RETURN WINDOW

Returns are accepted within 30 days of delivery, provided the item is unused, in its original condition, and returned with its original packaging.

HOW TO RETURN

Please contact us at astranovaone@gmail.com with your order number and reason for the return. We’ll guide you through the return process.

NON-RETURNABLE ITEMS

For hygiene and safety reasons, certain personal-use items, customized products, and final-sale items may not be eligible for return.

REFUNDS

Once your return has been received and inspected, your refund will be processed to the original payment method. Shipping costs are generally non-refundable.

Questions about a return?
We’re always happy to help.

THIRA — Thoughtfully chosen. Made to be cherished.